How to Restore Files

Note: If you have not completed the initial backup, you may only restore files by contacting Enveloc at 1-877-632-8258 (we are available 24/7/365). After the initial backup is complete, you may restore online.

Step 1) Open the Administer Screen by double clicking the Remote Backup Icon on your desktop.

Step 2) Select I would like to request files now.

Step 3) Choose the restoration Drive and Date, and a request is sent to Enveloc Data Center.

Step 4) After your computer receives the selection list from Enveloc, choose the specific folders or files to restore.

Step 5) After your computer receives the restoration sets from Enveloc, enter your 24-48 character Enveloc password.

Step 6) You may reconfirm the files you wish to restore. You may select as many or as few as you like, restore them, and immediately return to this screen by selecting Restore/Multiple Files or /Single Files from the main Enveloc menu.

Step 7) After the restoration is complete the software give you the option to view the restore log.